This Privacy Policy describes how we process and protect personal data provided by users of the website available at drilling-company.pl (the “Service”), operated by DRILLING COMPANY limited liability company, entered in the Register of Entrepreneurs of the National Court Register under KRS 0001150146, NIP 5911725532, REGON 540684279, with its registered office in Poland. The data controller can be contacted at biuro@wiertnice-gasienicowe.pl

By using the Service, you accept the rules set out in this Privacy Policy. We make every effort to ensure that personal data is processed with respect for privacy and with appropriate security.

What data we collect

When you use the Service, we collect data necessary for contact and service delivery, such as the project location (if provided) and the content of the message sent via the contact form.

In addition, the Service may automatically collect data such as information about the browser and operating system, statistical data (e.g. Google Analytics 4), and necessary, analytics and marketing cookies.

How we use your data

  • Handling enquiries sent via the contact form and preparing offers
  • Maintaining contact history in the CRM system to ensure efficient service
  • Statistical analysis and improving service quality (e.g. Google Analytics 4)
  • Marketing and remarketing activities (e.g. Facebook Pixel, Google Ads), where consent has been obtained
  • Ensuring security and the proper functioning of the Service

Sharing

Personal data may be shared with cooperating entities that support the operation of the Service, including Google Ireland (analytics), Meta Platforms Ireland (Facebook Pixel), accounting firms and email service providers. All processors act under GDPR-compliant data-processing agreements.

Retention

  • Contact data and enquiries: up to 3 years from the last contact
  • Accounting documents: 5 years (as required by law)
  • Statistical data from Google Analytics 4: 14 months
  • Marketing data: until consent is withdrawn

Your rights

  • Access to your personal data
  • Erasure of data (“right to be forgotten”)
  • Restriction of processing
  • Objection to processing
  • Withdrawal of consent at any time
  • Lodging a complaint with the President of the Polish Personal Data Protection Office (UODO)

Cookies

The Service uses cookies to ensure the proper functioning of the website, analyse traffic (Google Analytics 4), run marketing activities (Facebook Pixel, Google Ads) and maintain the user session. You can manage cookie consents via the on-site panel or browser settings. Cookies necessary for the Service always apply.